Cancellation policy
Subscription Cancellation Policy:
- If you wish to cancel, change, skip, or pause your subscription, please send your request to info@hellobloomkids.com.
- Requests must be submitted at least 24 hours before your next scheduled billing date. Please include your full name, registered email, and subscription shipping plan so we can process it quickly.
Cancellation & Changes Process
- We will verify your subscription and order status right away.
- Already processed, shipped, or fulfilled orders cannot be canceled or refunded.
- If your order has not yet been shipped, we will cancel it and issue a full refund (excluding original shipping charges).
- Requests received after the 24‑hour cutoff will take effect starting from the following billing cycle; payment for the current cycle will still be charged.
- No other method of cancellation is accepted.
📢 Important Update: Our "Manage Subscription" page is temporarily having technical issues and may not show updates correctly. To adjust your subscription, please email us directly — we will handle your request manually.