Cancellation policy

🔄 Subscription Renewals, Cancellations & Refunds

Bloomwise subscriptions automatically renew according to the delivery schedule selected at checkout unless you cancel before your next scheduled renewal.
You are responsible for managing or canceling your subscription before your next renewal is processed.

Recurring Subscription Orders

Once your recurring subscription order has been successfully processed, it is considered final and is not eligible for return or refund solely because:
  • You forgot to cancel your subscription before the renewal date
  • You no longer want or need the product
  • You changed your mind after the renewal was processed
  • You did not intend to receive another shipment while your subscription remained active
If you no longer wish to continue your subscription, we will gladly cancel all future renewals. Canceling your subscription does not reverse or refund a recurring order that has already been validly processed.

When a Recurring Order May Be Refunded

Your recurring subscription order may be eligible for a refund if:
  • You submitted a valid cancellation request before the applicable renewal deadline but were still charged
  • You were charged more than once for the same scheduled order due to a billing error
  • We made an error while processing or fulfilling your order
  • Your package is confirmed lost or arrives damaged
  • Another verified billing, fulfillment, or shipping issue occurred on our end
We reserve the right to review your order, subscription history, tracking information, and other relevant records before approving a refund.

Subscription Cancellation Policy

If you wish to cancel, change, skip, or pause your subscription, please submit your request before your next scheduled renewal.
We will verify your subscription and order status as quickly as possible.
Please note: Canceling your subscription prevents future renewals. It does not automatically cancel or refund a recurring order that has already been processed.
If you submitted a valid cancellation request before the applicable renewal deadline but your order was still processed, please contact our Customer Support team at info@hellobloomkids.com so we can review and correct the issue.
For any questions, concerns, or assistance with your subscription, you may reach us at:

📧 info@hellobloomkids.com