Refund policy

✅ 60-Day Money-Back Guarantee

Our 60-Day Money-Back Guarantee applies only to eligible non-renewal purchases and does not override our Recurring Subscription Order Policy.

To qualify for an eligible return under our 60-Day Money-Back Guarantee:
  • Your return request must be submitted within 60 days of the delivery date
  • Your products must be sealed, unopened, and unused
  • The Money-Back Guarantee applies only to your most recent eligible order
  • Only one approved Money-Back Guarantee claim is permitted per household
  • Original shipping charges are non-refundable
  • Approved eligible returns may be subject to the stated restocking fee
Recurring subscription renewal orders are not eligible for the Money-Back Guarantee simply because you forgot to cancel, changed your mind, or no longer want the product.

If your recurring order qualifies for an exception under our Recurring Subscription Order Policy, please contact our Customer Support team at info@hellobloomkids.com, and we will provide further instructions.

📦 Return Shipping

Bloomwise will provide a prepaid return shipping label when:
  • Your order arrived damaged
  • You received the wrong item
  • Your product is defective
  • The issue resulted from our fulfillment or shipping error
For other eligible, approved returns, return shipping costs are your responsibility unless otherwise stated by Bloomwise.
Recurring subscription orders that renewed correctly are not eligible to be returned simply because you changed your mind, forgot to cancel, or no longer need the product.

Please do not send any products back without first receiving return authorization and instructions from our Customer Support team at:📧 info@hellobloomkids.com

For all return, refund, or guarantee-related questions, you may also reach us at the email above.