Refund policy

Bloomwise Return & Refund Policy

 

We want you to feel confident and happy with every Bloomwise purchase. Our 60‑day money‑back guarantee is designed to be fair and clear for everyone.

📩 How to Start a Return

1. Email us at info@hellobloomkids.com with your order number and the reason for your return.

2. Our team will reply with full return instructions within 1–2 business days.

3. Refunds are processed only after we receive and inspect your returned items.

4. Approved refunds go back to your original payment method. Timing depends on your bank or payment provider, usually 3–10 business days after approval.

 

✅ Return Rules & Conditions

 - Requests must be made within 60 days of delivery.

- Products must be sealed, unopened, and unused.

- Limit: one money‑back guarantee claim per household.

- Original shipping fees are non‑refundable.

- All approved returns include a 20% restocking fee deducted from your refund amount.

 

📦 Return Shipping Labels

✅ Free prepaid label is provided only if:

 - Your order arrived damaged, defective, or had the wrong items

- The issue was caused by our fulfillment or shipping error

 

❌ Customer pays return shipping if:

 - You changed your mind, ordered by mistake, or no longer need the item

- The product is not defective or incorrect

We recommend using trackable shipping — Bloomwise is not responsible for packages lost in transit.

 

🛠️ Damaged, Defective, or Wrong Orders

 Please reach out within 7 days of delivery. Include clear photos of:

 - The product itself

- Its packaging

- The shipping label

We will review quickly and arrange the best solution: replacement, refund, or prepaid return label, as applicable.

 

📚 Digital Products & Free Bonuses

 Digital guides, downloads, and promotional materials are non‑refundable once delivered or accessed. If you did not receive your digital content, contact us and we will resend it right away.

 

Thank you for choosing Bloomwise. We are always here to help if you have questions! 💛